Privacy Policy

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At Immersion Point VR, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our VR experiences and related services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number), and age of participants (to ensure compliance with our age policy).
• Booking & Payment Information: Address of event location, billing information, and payment details.
• Usage Data: Details about your event, feedback, and any communications with us.
• Photographs & Videos: Only with your explicit consent, we may take photographs or videos during your event for promotional purposes.

How We Use Your Information

Your information is used for:

• Providing Services: To process bookings, deliver VR experiences, and communicate with you about your event.
• Payment Processing: To manage deposits, payments, refunds, and damage charges.
• Safety & Compliance: To confirm participant eligibility and ensure a safe environment for all.
• Improvements & Marketing: With your consent, to improve our services or share promotional material (such as event photos).
• Legal Requirements: To comply with legal obligations or resolve disputes.

We do not sell or rent your personal information to third parties. We may share your data only in these circumstances:

• Service Providers: With trusted partners who help us deliver services (e.g., payment processors), and only as necessary.
• Legal Compliance: If required by law, regulation, or legal process.
• With Your Consent: For promotional purposes, only with your explicit permission.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While we strive to safeguard your information, no system can be 100% secure; we encourage you to take care when sharing personal data.

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. When information is no longer required, it will be securely deleted or anonymized.

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal information.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Withdraw Consent: Opt out of marketing communications or withdraw consent for use of photos/videos.

To exercise these rights, please contact us using the details below.

Our services are only available to individuals aged 8 years and older. We do not knowingly collect information from children under the age of 8. If we learn we have collected such information, we will promptly delete it.

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you, and the latest version will always be available on our website or upon request.

If you have questions or concerns about this Privacy Policy or your data, please contact us at:Immersion Point VR
sales@immersionpointvr.com
9514213290